Delhi Airport will be eqipped with AI (Artificial Intelligence). In view of the increasing passenger movement this is been decided. Especially, Artificial Intelligence based analytics and camera-based solutions will be used to improve operations.

Videh Kumar is the Chief Executive Officer of Delhi International Airport Limited (DIAL), the company that operates the country’s largest airport. He said, ‘We are thinking of adopting more digital solutions for operations. These solutions can be based on the Internet of Things (IoT) and AI. We will use predictive analytics to improve airport operations.’

How AI will help to manage Delhi airport

Artificial intelligence (AI) has the potential to revolutionize the way airports are managed, making them more efficient, secure, and passenger-friendly. For your information Delhi airport operates around 1,500 flights daily. Here are some specific examples of how AI will be used to improve Delhi airport operations.

Passenger flow management

AI can be used to analyze passenger data to predict foot traffic patterns and identify potential bottlenecks. This information can then be used to optimize staffing levels, signage, and queue management systems to reduce congestion and improve passenger flow.

Virtual queuing

AI-powered virtual queuing systems can allow passengers to reserve their place in line for security checkpoints, baggage check-in, and other airport services. This can help to reduce waiting times and improve the overall passenger experience.

Biometric boarding

AI can power biometric boarding systems that use facial recognition or other biometric identifiers to verify passenger identities and authorize boarding. Certainly, this can help to speed up the boarding process and reduce the need for manual checks.

AI bag scanning

AI-powered screening systems can automatically analyze X-ray images of baggage to identify potential threats, such as weapons or explosives. This can help to improve security and reduce the need for manual inspections.

Predictive maintenance

AI can be used to analyze data from airport infrastructure, such as baggage handling systems and aircraft maintenance records, to predict when equipment is likely to fail. This information can then be used to schedule preventive maintenance, which can help to reduce downtime and improve the overall reliability of airport operations.

Safety and Security

AI can be used to monitor and analyze data from security cameras, sensors, and other sources to identify potential security threats. Altogether, this information will be used to alert security personnel and take appropriate action.

Customer service

Passengers can receive flight information, answers to questions, and issue resolution from AI chatbots and virtual assistants. Additionally, it will improve the customer service experience and reduce the burden on human representatives.

Sum Up

Overall, AI has the potential to make a significant positive impact on the way airports are managed. Moreover, AI will enhance efficiency, security, and passenger experience at Delhi Airport.